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Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Plan (Small)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
70GB Data
$38/mth Price
Min Cost - $38 over 1 mthCost of 1MB data $0.00054
  • 40GB of off-peak data
  • No Contract
  • Speed 12/1Mbps included
  • Speed boost available for extra fee
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (Small)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
70GB Data
$43/mth Price
Min Cost - $43 over 1 month
  • 40GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Plan (Medium)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
120GB Data
$45/mth Price
Min Cost - $45 over 1 mth
  • 80GB of off-peak data
  • No Contract
  • Speed 12/1Mbps included
  • Speed boost available for extra fee
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Tangerine
NBN UNLIMITED Plan - BASIC SPEED
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
Unlimited Data
BEST FOR STUDENTS $49.90/mth Price
Min Cost - $49.90 for 6 months, then $59.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • No setup fees
  • Super quick answer times
  • 7 day technical support
Southern Phone Broadband
nbn™ Broadband Basic (Small)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
100GB Data
BEST FOR SENIORS $50/mth Price
Min Cost - $50 over 1 mth
  • No Contract
  • 11Mbps typical evening speed
  • Perfect for everyday browsing
  • Suited to small households of 1-2 people
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (Medium)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
120GB Data
$50/mth Price
Min Cost - $50 over 1 month
  • 80GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Plan (Large)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
180GB Data
$55/mth Price
Min Cost - $55 over 1 mth
  • 120GB of off-peak data
  • No Contract
  • 11Mbps typical evening speed
  • Speed boost available for $5
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Belong Broadband
NBN Starter 12 Month Contract
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
Unlimited Data
BEST VALUE $55/mth Price
Min Cost - $660 over 12 months
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $0 Wi-Fi modem
  • 12 Month Contract
  • Powered by Telstra
  • No excess usage charge
  • Starter evening speed on the nbn. Available in selected areas.
Belong Broadband
ADSL 100GB 12 Month Contract
ADSL2+ Speed Speeds Vary
100GB Data
$55/mth Price
Min Cost - $660 over 12 months
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $0 Wi-Fi modem
  • 12 Month Contract
  • Powered by Telstra
  • No excess usage charge
Tangerine
NBN UNLIMITED Plan - SPEED BOOST
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
Unlimited Data
$58.90/mth Price
Min Cost - $58.90 for 6 months, then $68.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • No setup fees
  • Super quick answer times
  • 7 day technical support
Tangerine
NBN UNLIMITED Bundle - BASIC SPEED
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
Unlimited Data
$59.90/mth Price
Min Cost - $59.90 for 6 months, then $69.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • Unlimited Local, national and calls to AU mobiles
  • No setup fees
  • Super quick answer times
  • 7 day technical support
ADSL2+ Speed Speeds Vary
500GB Data
$60/mth Price
Min Cost - $60 over 1 month
  • No Contract
  • No activation fee
  • BYO modem
  • Speed up to 20/1Mbps
Belong Broadband
ADSL 100GB No Contract
ADSL2+ Speed Speeds Vary
100GB Data
$60/mth Price
Min Cost - $120
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $60 Wi-Fi modem
  • No Contract
  • Powered by Telstra
  • No excess usage charge
Southern Phone Broadband
nbn™ Unlimited Broadband Basic
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
Unlimited Data
STAFF PICK $60/mth Price
Min Cost - $60 over 1 mth
  • No Contract
  • 11Mbps typical evening speed
  • Perfect for everyday browsing
  • Suited to small households of 1-2 people
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (Large)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
180GB Data
$60/mth Price
Min Cost - $60 over 1 month
  • 120GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Belong Broadband
NBN Starter No Contract
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
Unlimited Data
$60/mth Price
Min Cost - $120
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $60 Wi-Fi modem
  • No Contract
  • Powered by Telstra
  • No excess usage charge
  • Starter evening speed on the nbn. Available in selected areas.
Belong Broadband
ADSL Unlimited 12 Month Contract
ADSL2+ Speed Speeds Vary
Unlimited Data
$60/mth Price
Min Cost - $720 over 12 months
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $0 Wi-Fi modem
  • 12 Month Contract
  • Powered by Telstra
  • No excess usage charge
Tangerine
NBN UNLIMITED Plan - XL SPEED BOOST
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$64.90/mth Price
Min Cost - $64.90 for 6 months, then $74.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • No setup fees
  • Super quick answer times
  • 7 day technical support
Belong Broadband
NBN Standard Plus 12 Month Contract
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$65/mth Price
Min Cost - $670 over 12 months
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $0 Wi-Fi modem
  • 12 Month Contract
  • Powered by Telstra
  • No excess usage charge
  • Standard Plus evening speed on the nbn. Available in selected areas.
Tangerine
NBN UNLIMITED Bundle - SPEED BOOST
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
Unlimited Data
$68.90/mth Price
Min Cost - $68.90 for 6 months, then $78.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • Unlimited Local, national and calls to AU mobiles
  • No setup fees
  • Super quick answer times
  • 7 day technical support
Belong Broadband
NBN Standard Plus No Contract
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$70/mth Price
Min Cost - $130
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $60 Wi-Fi modem
  • No Contract
  • Powered by Telstra
  • No excess usage charge
  • Standard Plus evening speed on the nbn. Available in selected areas.
Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Plan (X-Large)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
240GB Data
$70/mth Price
Min Cost - $70 over 1 mth
  • 160GB of off-peak data
  • No Contract
  • 11Mbps typical evening speed
  • Speed boost available for $5
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
nbn™ Unlimited Broadband Turbo
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$70/mth Price
Min Cost - $70
  • No Contract
  • Speed up to 50/20Mbps included
  • Suited for gaming and video streaming
  • ideal for households of 3-4
ADSL2+ Speed Speeds Vary
1000GB Data
$70/mth Price
Min Cost - $70 over 1 month
  • No Contract
  • No activation fee
  • BYO modem
  • Speed up to 20/1Mbps
Belong Broadband
ADSL Unlimited No Contract
ADSL2+ Speed Speeds Vary
Unlimited Data
$70/mth Price
Min Cost - $130
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $60 Wi-Fi modem
  • No Contract
  • Powered by Telstra
  • No excess usage charge
Telstra Broadband
Essential Plan
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
100GB Data
BEST FOR SENIORS $70/mth Price
Min Cost - $286 (inc. $216 modem)
  • $99 connection fee waived when you sign up online. Limited time only
  • No Contract
  • 20Mbps typical minimum speed
  • Telstra Smart Modem Gen 2 included
  • Unlimited Telstra Air® Wi-Fi data
  • Unlimited standard local, national and Australian mobile calls
  • Broadband Protect: Online security to keep your family safe
  • Discounted international calls
Sumo
Basic Speed Unlimited NBN
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
Unlimited Data
BEST VALUE $70/mth Price
Min Cost - $70 over 1 month
  • No Contract
  • No charge for standard installation
  • Basic speed suitable for standard browsing
  • Ideal for 1-2 people
  • Add $10 for unlimited local & national calls
Tangerine
NBN UNLIMITED Bundle - XL SPEED BOOST
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
BEST FOR FAMILIES $74.90/mth Price
Min Cost - $74.90 for 6 months, then $84.90 ongoing
  • RISK FREE 14 day trial
  • $10 off plan for 6 months
  • No Contract
  • BYO modem or purchase one from $69.90
  • Unlimited Local, national and calls to AU mobiles
  • No setup fees
  • Super quick answer times
  • 7 day technical support
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (X-Large)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
240GB Data
$75/mth Price
Min Cost - $75 over 1 month
  • 160GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Telstra Broadband
Essential + Streaming Bundle
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
200GB Data
$79/mth Price
Min Cost - $1,896 on a 24-month plan
  • 100GB bonus data
  • $125 Telstra TV Box Office credit
  • 24 Month Contract
  • 20Mbps typical minimum speed
  • New Telstra TV included
  • Telstra Smart Modem Gen 2 included
  • Unlimited Telstra Air® Wi-Fi data
  • Broadband Protect: Online security to keep your family safe
  • Unlimited standard local, national and Australian mobile calls
  • Discounted international calls
Southern Phone Broadband
ADSL Unlimited Broadband
ADSL2+ Speed Speeds Vary
Unlimited Data
$80/mth Price
Min Cost - $80 over 1 month
  • No Contract
  • No activation fee
  • BYO modem
  • Speed up to 20/1Mbps
Sumo
Standard Speed Unlimited NBN
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
Unlimited Data
$80/mth Price
Min Cost - $80 over 1 month
  • No Contract
  • No charge for standard installation
  • Suitable for gaming and video streaming
  • Ideal for 2-3 people
  • Add $10 for unlimited local & national calls
Southern Phone Broadband
NBN Triple Bundle Small
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
100GB Data
$82/mth Price
Min Cost - $1,848 over 24 months
  • 24 Month Contract
  • Bundle internet, mobile & home phone
  • 1GB mobile data + unlimited talk & text
  • Included modem
  • Unlimited local & national calls
Belong Broadband
NBN Premium 12 Month Contract
NBN 100™ Fixed Line Speed Up to 80Mbps Premium Evening
Unlimited Data
$90/mth Price
Min Cost - $695 over 12 months
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $0 Wi-Fi modem
  • 12 Month Contract
  • Powered by Telstra
  • No excess usage charge
  • Premium evening speed on the nbn. Available in selected areas.
Sumo
Standard Plus Speed Unlimited NBN
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$90/mth Price
Min Cost - $90 over 1 month
  • No Contract
  • No charge for standard installation
  • Suitable for gaming and video streaming
  • Ideal for 3-4 people
  • Add $10 for unlimited local & national calls
Telstra Broadband
Unlimited Plan
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$90/mth Price
Min Cost - $306 (inc. $216 modem)
  • $99 connection fee waived when you sign up online. Limited time only
  • No Contract
  • 40Mbps typical minimum speed
  • Telstra Smart Modem Gen 2 included
  • Unlimited Telstra Air® Wi-Fi data
  • Unlimited standard local, national and Australian mobile calls
  • Broadband Protect: Online security to keep your family safe
  • Discounted international calls
Belong Broadband
NBN Premium No Contract
NBN 100™ Fixed Line Speed Up to 80Mbps Premium Evening
Unlimited Data
BEST FOR STREAMING $95/mth Price
Min Cost - $155
  • $80 Free Mobile Credit
  • $0 Standard Activation
  • $60 Wi-Fi modem
  • No Contract
  • Powered by Telstra
  • No excess usage charge
  • Premium evening speed on the nbn. Available in selected areas.
Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Plan (XX-Large)
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
300GB Data
$95/mth Price
Min Cost - $95 over 1 mth
  • 200GB of off-peak data
  • No Contract
  • 11Mbps typical evening speed
  • Speed boost available for $5
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
Kids Safe Bundle NBN
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
BEST FOR FAMILIES $99/mth Price
Min Cost - $2,376 over 24 months
  • 24 Month Contract
  • Unlimited local, national & mobile calls
  • Family Zone Box included
  • Calls to 13 numbers: 40c per call
  • Included WiFi Modem
Southern Phone Broadband
ADSL Triple Bundle Medium
ADSL2+ Speed Speeds Vary
150GB Data
$99.95/mth Price
Min Cost - $2,473 over 24 months
  • 24 Month Contract
  • Bundle internet, mobile & home phone
  • Included modem
  • $100 mobile talk & text credit
  • $20 national calls credit
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (XX-Large)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
300GB Data
$100/mth Price
Min Cost - $100 over 1 month
  • 200GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Sumo
Premium Speed Unlimited NBN
NBN 100™ Fixed Line Speed Up to 80Mbps Premium Evening
Unlimited Data
BEST FOR STREAMING $100/mth Price
Min Cost - $100 over 1 month
  • No Contract
  • No charge for standard installation
  • Recommended for gaming and HD video streaming
  • Add $10 for unlimited local & national calls
NBN 100™ Fixed Line Speed Up to 80Mbps Premium Evening
Unlimited Data
BEST FOR STREAMING $100/mth Price
Min Cost - $100 over 1 mth
  • No Contract
  • Speed up to 100/40Mbps included
  • Suitable for gaming and HD video streaming
  • Ideal for households of 3+
Southern Phone Broadband
nbn™ Sky Muster Satellite Basic Speed Mega Plan
NBN 12™ Fixed Line Speed Up to 9Mbps Basic Evening
300GB Data
$120/mth Price
Min Cost - $120 over 1 mth
  • 150GB of off-peak data
  • No Contract
  • 11Mbps typical evening speed
  • Speed boost available for $5
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps
Southern Phone Broadband
NBN Unlimited Triple Bundle
NBN 50™ Fixed Line Speed Up to 40Mbps Standard Plus Evening
Unlimited Data
$122/mth Price
Min Cost - $2,928 over 24 months
  • 24 Month Contract
  • Bundle internet, mobile & home phone
  • 7GB mobile data + unlimited talk & text
  • Included modem
  • Unlimited local, national & mobile calls
Southern Phone Broadband
nbn™ Sky Muster Satellite Standard Speed Plan (Mega)
NBN 25™ Fixed Line Speed Up to 20Mbps Standard Evening
300GB Data
$125/mth Price
Min Cost - $125 over 1 month
  • 150GB off-peak data
  • No Contract
  • 25/5 Mbps speed
  • Peak is throughout the day from 7am to 1am and off-peak is late night from 1am to 7am
  • 20Mbps typical evening speed
  • off peak is 1am-7am
  • typical speed boost evening speed is 20Mbps

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Broadband for Families – How to Get Connected with the Best Deal

It wasn’t all that long ago that people thought of the Internet as a novelty, an optional thing. Sure, it was incredibly useful for a whole bunch of things, but you could do most of them without the Internet too – so on the priority list of family expenses, the broadband connection was probably a fair way down.

To say that times have changed is an understatement. Access to a broadband connection today is just as vital to modern life as the other utilities that connect to your home, like power and water. Any family with kids will already know how much they depend on the Internet – they’ve grown up with it around, after all. But it’s no longer just something your kids use to play games and chat online. No matter what the size of your household, your family broadband connection is vital for a whole range of everyday tasks, from paying the bills and doing the banking, to organising the weekly shopping (and even having it delivered) to accessing services and information for everything from your local community to your kids’ school.

And then there’s that other thing that makes a good broadband connection essential – entertainment. Australians have one of the highest and fastest take-up rates of streaming services on the planet, and millions of households now look to Netflix, Stan and Amazon Prime Video for their entertainment, as well as Kayo for their sport streaming, and to YouTube for a vast array of other content. And while streaming tech has come a long way in recent years – you can stream HD and even 4K video at lower data rates than ever before – all that streaming still chews through a lot of data allowance. Multiple family members watching several different streams at the same time also quickly shows up the limitations of a slow connection.

So what sort of broadband should you be looking at for your family? What sort of connection? How much monthly data? And how fast? It might all seem a bit overwhelming, but don’t worry – we’re here to sort through the technical jargon for you, and help you find the perfect broadband plan for your family in the extensive list above.

Types of Broadband

If you’ve spent any length of time looking at the offerings from the many and varied internet providers, you’ll have quickly noticed that the actual type of connection you get has a huge bearing on a few key things – like the download and upload speed you can achieve, the amount of data you can use each month, and the price itself.

The National Broadband Network (NBN) will eventually become the default broadband option for every Australian, but it’s still in the process of being rolled out – so you may find yourself being given other options. Here’s a quick rundown of what you’ll be looking at.

NBN

The new national broadband network being built by the federal government, the NBN has seen its fair share of controversy in recent years – and that’s meant that while there’s only one NBN, there’s several different methods of connecting to it. Depending on where you live, you’ll be assigned one of those methods. It could be a fibre optic cable directly into your home, or it could be a fibre cable going to a box in your street that you then connect to using your existing phone line. If you’re in a remote area of Australia, you might even find you can connect to the NBN via satellite.

The method of connection you get will have a big impact on how fast your NBN connection can be – but the good news is that for most people, it’ll be substantially faster than what they’ve used before, and that’s good news for data-hungry families. For a household with multiple internet users, a fast NBN connection will be essential.

ADSL

The main method of connecting broadband for the past couple of decades, ADSL manages to send a fast broadband signal down your regular telephone line thanks to some rather clever digital magic that still lets you use the same line to talk on the phone. For years it was the fastest way for consumers to connect, but even broadband developments like ADSL2+ have been overtaken by the sort of faster tech being used by the NBN. That’s why the ADSL system is slowly being retired as the NBN rolls out – but for now, a large number of people still rely on it, despite its limitations (for example, the further away you live from the local phone exchange, the slower your broadband will be).

Mobile Broadband

Another option used by millions every day on their mobile phones – and by quite a few people at home as well – is mobile broadband. As the name suggests, it uses the mobile phone networks to send and receive data, making it perfect for smartphones and other portable connected devices. But in some cases, mobile broadband can deliver a faster and more reliable connection that the other options available in an area, which is why it’s possible to set up a mobile broadband connection at home. It’s not without its downsides – mostly a limited data allowance – but can be a huge relief for people that don’t yet have the NBN and can’t get an ADSL connection.

There are some really good mobile broadband deals available to suit families, too – we’ve got a guide to finding a family mobile plan you can check out, as well as a separate guide for families with kids.

Cable

In the past, one way to get substantially faster broadband was to sign up to a service that used the Telstra or Optus pay TV cables running down your street (if you were lucky enough to have those cables installed in your area at all). Cable broadband is extensively used in the US, and was a very reliable and fast service here as well – though it was limited to just the two providers that owned the cables. As the NBN rolls out, the Optus cable network is being decommissioned, while the Telstra cables are being taken over by the NBN, where an even faster cable service will be the way many connect to the NBN in the future.

The Things That Matter When Choosing a Provider

It’s tempting to just look for the cheapest option that ticks the basic boxes when you’re getting your family’s broadband connected, but it’s important not to rush the decision. While you’re going to get the same electricity no matter which power company you pick, and the same water no matter who bills you for it, the quality of your broadband internet connection is something that can vary massively, depending on the provider you choose. There’s also the things that come along with some broadband plans that can be very important to families – for example, bundled TV entertainment from streaming services or companies like Fetch and Foxtel.

Outside of the features and added services, though, the quality of the connection itself is hugely important. Not every broadband provider is created equal, and that’s never been more apparent than in the evening when families are home from school and work, heading to Netflix for the night’s entertainment. Less well-run providers can cram too many users onto their service, causing it to slow down for everyone just when decent speed is needed most. The result? The dreaded pausing and “buffering” when trying to stream your favourite new show.

When you’re picking a plan for your family, there are a few thing we recommend you check out before handing over your cash.

Speed: Even in a two-person family, a broadband connection is going to need to cope with a higher demand for data – and if you’ve got kids there as well, that can skyrocket as multiple family members start streaming, downloading, gaming and browsing at once. The key to keeping things smooth for everyone is simple – speed. You want the fastest connection you can afford – don’t be tempted to save money by picking a slow NBN 12 plan (more on NBN speeds in a moment). With sufficient speed, everyone will have a much better time online. Also, look for the “typical evening speed” number that now has to be quoted on provider’s sites for each and every plan – the higher this number is, the better quality service you can expect to get even at the most demanding hours of the day.

Data: Families use a lot of data – indeed, just streaming things like Netflix can quickly clock up the gigabytes, and when you have multiple people streaming, downloading, sharing photos and videos, downloading and playing games, you don’t want to worry about data limits. The easy answer is to go for a plan with unlimited data – and thankfully, these days there are plenty to choose from, with even top-tier providers like Aussie Broadband offering them.

Quality: This is a harder one to pick, because you can’t truly know what a provider is like until you’ve tried them. But aside from reading the many broadband reviews on this site, you should do a quick search online to see what people are saying about the providers you’re thinking of choosing. Beware of suspiciously cheap deals from lesser-known providers – and if you possibly can, go for an Internet plan without a lock-in contract. The NBN in particular is designed to make switching providers easy for consumers.

The NBN Speed Tiers

When the NBN was set up, it was decided to divide it into different “tiers” based on the top speed that a connection could achieve, with faster speeds costing more per month. The idea was to provide cheaper options for those who didn’t need a super-fast connection (such as pensioners or seniors whose main use for the NBN would be a home phone line, rather than broadband).

The cheaper prices on the slower speed tiers will tempt some, but for a family, as we mentioned above, multiple users means that speed is more important than it is for a single person getting online. Here’s what the tiers you’ll see advertised actually mean; the numbers for each, by the way, represent the download speed in megabits per second.

NBN 12: The cheapest and slowest tier, this is suitable only for those who occasionally browse the web, do email and banking online, and want to keep their home phone once the NBN arrives without breaking the bank. It’s not fast enough for HD streaming even for a single person, and is definitely not recommended for families.

NBN 25: A more useful speed, with faster uploads as well, this tier is best for a single person, or a small family with modest internet use.

NBN 50: Now we’re onto something that can support a regular-sized family. With fast downloads and substantially faster uploads, this is the sweet spot you should be going for (it’s also the fastest speed supported by many providers).

NBN 100: Not available to everyone – it depends on your connection – and also coming at a price premium, this is a speed tier that’ll handle anything a family can throw at it, including multiple 4K video streams.

Data Allowances

We’re at a pretty great time for broadband in Australia, where intense competition has grown out of the arrival of the NBN – and that’s meant that providers have had to match or beat their competitors for both price and service. Plans with unlimited data usage were once relatively rare – and some were with providers whose service slowed down from all the data usage! Thankfully those dark days are largely behind us, with providers allocating enough data for everyone and almost all the major players having unlimited-data plans.

If you’ve got a family that’s active online, unlimited is the way to go. Otherwise, you risk running out of allowance mid-way through a month – and that can mean either hefty additional charges, or your connection being slowed down to unusable speeds.

Popular Broadband Bundles for Families

There are plenty of options to pick from when it comes to finding the right broadband plan for your family, but we can get you started with some of the best deals and plans currently on offer from some of Australia’s best and most respected providers.

Telstra Unlimited + Streaming Bundle

This one’s proving to be an absolute winner as a family bundle, and it’s no wonder – it gives you everything you need to get connected and get entertained, all in the one package at a really incredible price. You get an NBN 50 connection on Telstra’s acclaimed broadband network, with unlimited data via the latest Telstra Smart Modem with 4G backup in case of an outage. You also get two years of Foxtel Now – and the Telstra TV 2 box to stream it on. On top of that, it comes with a home phone with unlimited calls within Australia, unlimited use of Telstra Air Wi-Fi when out and about, and a whole bunch of other perks. It’s pretty much a one-stop solution for the active family.

Aussie Broadband Family Bundle

Rated by the ACCC as being Australia’s fastest NBN provider, Aussie Broadband is gaining a huge number of fans as word of their superb technical quality, personal (and Australian-based) customer service and great pricing starts to spread. Their family bundle gets you an NBN 50 connection with a high-quality modem, or you can bring your own modem and skip the contract. Your home phone number comes along with you, and you only pay a small monthly flat fee for the calls you want to make.

Mate Broadband “Best Mates” Bundle

The friendly folks at Mate – with their customer sales and support crew all based in Aussie just like the name suggests – offer a great NBN bundle with unlimited data that gets a free upgrade to NBN 50 if you bundle in a Mate prepaid mobile SIM. With no contracts, no activation fees, no hidden charges and a bunch of happy customers, they’re well worth a look for your family broadband needs.

Shop Around!

Remember, thanks to the NBN we’re living in an era of unprecedented competition between broadband providers – and you and your family are the winners. Work out what you need, then take advantage of some of the great deals on offer. Remember, the best kind of family broadband is the connection that “just works” – and works nice and fast – for everyone in the household!

Other Quick Links for Internet Plans

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Broadband Offers

RISK FREE 14 day trial
on the NBN UNLIMITED Plan - BASIC SPEED plan with Unlimited Data
$49.90/mth
No contract
$125 Telstra TV Box Office credit
on the Unlimited + Streaming Bundle plan with Unlimited Data and a modem included.
$99/mth
24mth contract
100GB bonus data
on the Essential + Streaming Bundle plan with 200GB Data and a modem included.
$79/mth
24mth contract
120GB of off-peak data
on the nbn™ Sky Muster Satellite Basic Speed Plan (Large) plan with 180GB Data
$55/mth
No contract
40GB of off-peak data
on the nbn™ Sky Muster Satellite Basic Speed Plan (Small) plan with 70GB Data
$38/mth
No contract
$80 Free Mobile Credit
on the ADSL Unlimited No Contract plan with Unlimited Data
$70/mth
No contract
$80 Free Mobile Credit
on the ADSL Unlimited 12 Month Contract plan with Unlimited Data and a modem included.
$60/mth
12mth contract
$80 Free Mobile Credit
on the ADSL 100GB No Contract plan with 100GB Data
$60/mth
No contract